FAQ
Is UBIYAM® really 100% natural?
Is UBIYAM® really 100% natural?
Yes. UBIYAM® contains only one ingredient: pure purple yam (ube) powder.
No fillers. No added sugar. No preservatives. No artificial flavoring.
That’s it.
Where does your ube come from?
Where does your ube come from?
Our purple yam is sourced directly from farms in the Philippines, the native home of authentic ube.
We work with trusted suppliers to ensure consistent quality, color, and nutrient density in every batch.
Does it contain added sugar?
Does it contain added sugar?
No. UBIYAM® contains no added sugar. The subtle sweetness comes naturally from the purple yam itself.
Is UBIYAM® vegan and gluten-free?
Is UBIYAM® vegan and gluten-free?
Yes. UBIYAM® is plant-based, vegan, naturally gluten-free, and dairy-free.
What makes UBIYAM® different from regular ube powder?
What makes UBIYAM® different from regular ube powder?
We focus on purity, sourcing, and fine milling for better texture and mixability. No fillers. No starch blends. Just premium, single-origin purple yam.
How do I prepare UBIYAM®?
How do I prepare UBIYAM®?
Simply mix 1–2 teaspoons into hot or cold milk, smoothies, yogurt, or baking recipes. Stir or blend until smooth and enjoy.
Can I drink UBIYAM® every day?
Can I drink UBIYAM® every day?
Yes. UBIYAM® can be enjoyed daily as part of a balanced lifestyle.
Does it contain caffeine?
Does it contain caffeine?
No. UBIYAM® is naturally caffeine-free.
Will it give me energy?
Will it give me energy?
UBIYAM® contains natural carbohydrates that provide steady, balanced energy — without caffeine spikes or crashes.
What does it taste like?
What does it taste like?
Ube has a mild, slightly nutty, subtly sweet flavor with creamy vanilla-like notes. It pairs beautifully with coconut, milk, and matcha.
How long does one bag last?
How long does one bag last?
That depends on usage, but on average one bag provides multiple servings when used at 1–2 teaspoons per drink.
Where can I track my order?
Where can I track my order?
You’ll receive a tracking link by email once your order ships. You can also use our Track Your Order page anytime by entering your order details. If you didn’t receive the email, check spam or contact us for assistance.
How long does shipping take?
How long does shipping take?
We offer next day delivery on most orders. Once your order is placed, it’s processed quickly and shipped out so you can start enjoying UBIYAM® as soon as possible. Delivery times may vary slightly depending on your location.
Do you offer bundle discounts?
Do you offer bundle discounts?
Yes. At the moment, we offer a Buy 2 Get 1 Free bundle so you can stock up and save. Every bundle also includes our exclusive 50 Ube Recipes eBook, completely free, to help you make the most of your
UBIYAM®.
How should I store UBIYAM®?
How should I store UBIYAM®?
Store in a cool, dry place away from direct sunlight. Reseal the pouch tightly after each use.
What is your return policy?
What is your return policy?
If there is an issue with your order, please contact our support team and we’ll do our best to assist you promptly.
Need a little more clarity?
Whether it’s about ingredients, delivery, or how to prepare your perfect cup, we’ve got you covered.
Fast, responsive support.