Politique de confidentialité

This Privacy Policy describes how UBIYAM (“we”, “us”, or “our”) collects, uses, discloses, and processes your Personal Information when you visit or make a purchase from any website, application, social media account, or other resource we own or operate (collectively, the “Site”).

Contact

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:

info@ubiyam.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

Device Information

Purpose of collection:
To load the Site accurately for you and to perform analytics on Site usage to improve performance and user experience.

Source of collection:
Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes:
Shared with our platform provider, Shopify.

Personal Information collected:
Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.

Order Information

Purpose of collection:
To fulfill orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, screen for fraud or risk, and—where permitted—send marketing communications.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with Shopify and relevant payment and fulfillment providers.

Personal Information collected:
Name, billing and shipping address, payment information, email address, and phone number.

Customer Support Information

Purpose of collection:
To provide customer service and support.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with Shopify.

Personal Information collected:
Name, contact details, order information, and communication history.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and fulfill our obligations to you. This includes:

We may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use Personal Information to provide targeted advertisements and marketing communications we believe may be relevant to you.

Examples include:

Learn more about targeted advertising at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out of Targeted Advertising

You can also opt out via the Digital Advertising Alliance:
https://optout.aboutads.info/

Third-Party Pixels and Cookies

When you visit our Site, cookies and similar technologies may be used by us or our partners to associate your activity with other information, including your email address. This may be used to send marketing communications.

You may opt out of this type of advertising here:
https://app.retention.com/optout

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Fulfill and ship orders

  • Provide customer support

  • Communicate about products, services, and offers

Your Rights

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

  • Access the Personal Information we hold about you

  • Request correction or deletion of your Personal Information

  • Request data portability

To exercise these rights, contact us at info@ubiyam.com.

You may also designate an authorized agent to submit requests on your behalf.

Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to improve functionality, analytics, advertising, and user experience.

Cookies Necessary for Store Functionality

(Shopify-required cookies including checkout, login, cart, and security cookies)

Reporting and Analytics Cookies

(Used for analytics, referrals, and performance tracking)

Cookies may be session cookies (expire when you close your browser) or persistent cookies (remain until they expire or are deleted). Most cookies expire between 30 minutes and 2 years.

You can manage cookies through your browser settings. Blocking cookies may impact site functionality.

Learn more: https://www.allaboutcookies.org

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” browser signals, as there is no industry standard for interpreting them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Complaints

If you have concerns or complaints regarding how we handle your Personal Information, please contact us at: info@ubiyam.com